Cadair View Lodge Story
This is me... Sue... sitting overlooking the Menai Straits in a rare moment off duty! When you contact Cadair View Lodge it'll more often than not be me that you speak to or receive an email from.
Back in the early 1990's my family were given the use of a log cabin on Trawsfynydd Holiday Village. We were soon spending every weekend there (it was only a 70 minute drive from home in Wrexham) and most of the school holidays. We explored the area with our young family and made friends locally.
In 2003, after being made redundant from careers in IT we bought another log cabin to rent out... it was only meant to be one more cabin. Within the year we'd bought another cabin to rent and other owners on the Village, seeing how our business was growing and loving our standard of customer service approached us to manage their cabins too.
We learnt the business as we went along and offered our guests what we'd want for ourselves on holiday - knowledgeable staff, friendly customer service, flexibility over stay lengths and arrival times, a "can do" attitude and a good standard of accommodation.
These are just some of the cabins on Trawsfynydd Holiday Village that we've managed. At one time we were managing the bookings for 26 cabins plus 2 bunk houses at The Rhiw Goch.
So... 14 years on. My family has grown up, life has changed, technology has changed, cabins have come and gone (several owners sold up after the 2008 financial crisis) but the core values are still maintained.
Welcome packs with all stays
Bed linen provided FREE for all stays
Guests pay for the number of nights that they stay (we don't round up to a week)
No booking fees
Late stays offered when we can
Dogs welcomed not just tolerated
Thanks to the reviews received from our guests we've received two TripAdvisor Certificates of Excellence.
I am also very proud to say that we've also won “Best Self Catering Log Cabin 2017” and
"Best for Self-Catering & Hostel Accommodation 2018 - Snowdonia" both awarded by SME Welsh Enterprise plus "Best Log Cabin Accommodation 2019 - North West Wales", "Customer Service Excellence Award 2019 - North West Wales" by Acquisition International Magazine and SME Welsh Enterprise "Best Accommodation Management Company 2019 - Wales".
This must make us one of the best places to stay in Snowdonia and I can say that this is largely down to the hard work put in by my team.
We now manage the bookings for Llys Ednowain, a hostel style, group accommodation site, in the middle of Trawsfynydd village. This has thrown up new challenges but we're hoping to be able to provide an income for the community company, Traws Newid, that own it as the profit goes back to run other projects within the community.
All of the properties that we currently manage HERE.
Although we now have an online booking system I still love speaking directly to our guests, hearing their stories and helping them to plan their stay with us. Many of our regular guests are now almost like family. Some have done their "courting" with us, proposed on our decks in the moonlight and are now bringing their children to stay with us.
If you'd prefer to make an enquiry or booking over the phone you'll usually find me in the office Monday to Friday 9.30am to 6.30pm. Outside of those hours I may not answer the phone but if you leave me a message (or drop me an email) I'll get back to you as soon as I can - usually well within 24 hours.
I look forward to hearing from you soon and to helping you to plan your stay in Snowdonia.